User Guide

AMCO Training & Competency System

Comprehensive User Guide

For Supervisors, Managers & Training Administrators

Version 1.0 · September 2026

Introduction & Getting Started
User Roles & Permissions
My Skills Dashboard (Employee Self-Service)
Training Compliance Module
Performance Appraisal Module
Learning & Development (L&D) Module
Administration
Quick Reference: Role-Feature Matrix

The AMCO Training & Competency System is a unified platform for monitoring employee certifications, tracking training expirations, managing learning and development, conducting performance appraisals, and maintaining competency records.

Getting Started

Register: Navigate to the registration page and sign up with your AMCO email (e.g. youremail@amco-saudi.com). Do not use your SAP ID email (1000XXXX@amco-saudi.com).
Verify: Enter the 6-digit OTP code sent to your email to verify your account.
Login: Use your email and password to log in. Google OAuth is also supported.
Role Assignment: New accounts default to the "user" role. An admin must assign your appropriate role (supervisor, manager, etc.) from User Management.
Navigation: Use the sidebar to access modules. Your role determines which modules are visible.

The system supports seven user roles with progressively scoped access. Your role determines which sidebar modules and actions are available to you.

Admin

Full system access. Manages all modules, users, settings, and feature flags.

All modules (read/write/delete) User Management Admin Panel & Feature Flags All L&D management All appraisal functions All competency functions

HSE Manager

Manages HSE-related training, compliance, and learning content.

Training Records & Matrix Master Training Matrix L&D Course Management L&D Assignments Competency Management Training Plans

Training Admin

Administers training assignments, courses, and learning paths.

Training Records & Matrix Master Training Matrix L&D Course Management L&D Assignments L&D Training Matrix Training Plans

HR

Manages employees, appraisals, competency, and organizational data.

Employees management Performance Appraisal (admin) Competency Management Job Types & Roles Departments Training Plans

Manager

Oversees team training compliance, appraisals, and competency.

Training Dashboard & Matrix Training Records Employees Training Plans Manager Appraisal L&D Course Management & Assignments Competency Management

Supervisor

Monitors team training, manages records, and conducts assessments.

Training Dashboard & Matrix Training Records Training Plans Master Training Matrix Competency Assessments L&D Assignments

User (Employee)

Self-service access to personal training, compliance, and development.

My Skills dashboard My Training Training Catalog (self-enroll) Training Plans (own) Self-Appraisal (CS-I staff)

The My Skills page is the default landing page for employees. It provides a personal, consolidated view of all training, compliance, development, and appraisal information.

Key Features

Profile Header: Employee photo (uploadable), employee ID, department, job type/role, supervisor, joining date, work location, and contact details.
Compliance Card: Overall mandatory training completion percentage with a circular progress indicator and performance rating (Excellent, Good, Needs Attention, Critical).
Stat Cards: Total, Completed, In Progress, Pending, and Overdue training counts — click to filter the records section.
Quick Actions: One-click navigation to My Training, Catalog, Certificates, and Self-Appraisal.
Assigned Training: Priority-sorted list (Overdue → Due Soon → Mandatory → Optional) with progress bars and Start/Continue buttons.
Deadlines Card: Top 5 upcoming and overdue training deadlines.
Training Records: Combined view of L&D assignments and historical records with status filtering and pagination.
Self-Appraisal Card: Visible only for CS-I Staff & Worker job level — shows active appraisal status and links to the self-appraisal form.
Skills Summary: Competency levels grouped by section with average mastery percentages.
Recommended Courses: AI-curated suggestions based on role, department, and current assignments.
Catalog: Self-enroll in open courses directly from the dashboard.
Certificates: Recent certificates with validity status and verification links.
Notifications: Live notifications for overdue, due-soon, completed training, expiring certificates, and open appraisals.

The compliance module provides supervisors and managers with tools to monitor, track, and manage employee training across the organization.

Employee Training Matrix

/matrix

Color-coded matrix showing each employee's training status across all required modules.

Roles: Admin, HSE Manager, Training Admin, HR, Manager, Supervisor

Employees as rows, training modules as columns
Color-coded status: Valid (green), Expiring (amber), Expired (red), Not Trained (gray)
Filter by department and job type
Search by employee name
Click any cell to view or add training records
Export to CSV

Training Records

/records

Full CRUD management of individual employee training records with evidence tracking.

Roles: Admin, HSE Manager, Training Admin, HR, Manager, Supervisor

Add, edit, and delete training records
Track training date, expiry date, supervisor, assessment score
Upload evidence/certificate documents and assessment documents
Add refresher trainings to existing records
Bulk evidence upload
CSV import for mass record creation
Export records to CSV/Excel
Filter and search by employee, department, status

Expired / Expiring Trainings

/expiring

Focused view of all trainings that are expired or expiring soon, with quick actions.

Roles: Admin, HSE Manager, Training Admin, HR, Manager, Supervisor

Lists expired and soon-to-expire certifications
Days-until-expiry countdown
Quick link to add refresher training
Filter by department and urgency
Export list for action planning

Employees

/employees

Central employee directory with linked training, competency, documents, and job descriptions.

Roles: Admin, HSE Manager, Training Admin, HR, Manager, Supervisor

Employee list with department, job type, role, and status
Add/edit employee records with job types, roles, supervisor, and category
CSV import for bulk employee loading
Per-employee tabs: Required Trainings, Training Records, Competency, Documents, Job Description
Job Type and Job Role management
Department management
Competency report generation
Job description creation and signing

Training Plans

/plans

Individualized training plans with itemized topics, trainers, and assessment results.

Roles: All roles (employees see their own plans)

Create training plans per employee with target completion dates
Itemized plan entries: topic, reference docs, trainer, due/completion dates
Assessment results: awareness, competent, training required
Section headers for grouping
Upload signed plan document
Print-friendly plan layout
Copy plan to another employee
Status tracking: Draft, Active, Completed

Master Training Matrix

/master-matrix

Defines which training modules apply to which job types — the master configuration.

Roles: Admin, HSE Manager, Training Admin, HR, Manager, Supervisor

Master Training modules as rows, Job Types as columns
Requirement types: Required, Elective, New Hire/Promoted, Customer Required
Per-job-type requirement overrides
Mandatory-for-all flag
Add/edit Master Training definitions (code, name, section, type, duration, frequency)
Job Type management (show/hide on matrix)
Filter and search

Competency Management

/competency

Manages functional competencies, assessment levels, and competency reports.

Roles: Admin, HSE Manager, Training Admin, HR, Manager, Supervisor

Define functional competencies with sections and levels (1-4)
Record competency assessments per employee
Competency report generation with validity periods
CSV import for bulk competency data
Job Role management for competency mapping
Filter by department, section, competency

The performance appraisal module supports a multi-stage workflow: self-appraisal → manager appraisal → acknowledgement → completion.

Performance Appraisal

/appraisal

Multi-stage performance appraisal workflow with self and manager assessments.

Roles: Admin, HR, Manager, Supervisor

Appraisal period management (deadlines, weights, eligibility)
Admin overview of all appraisals with status tracking
Employee self-appraisal (CS-I Staff & Worker only)
Manager appraisal with rating and comments per question
Weighted final score (self 30% / manager 70% by default)
Performance classification derivation
Return for revision workflow
Employee acknowledgement with comments
Upload signed appraisal document
Question bank management (Workshop vs Office categories)
Results view with detailed breakdown

Appraisal Workflow

Admin/HR creates an Appraisal Period with deadlines, weights, and eligibility (max grade).
Admin/HR/Manager generates Employee Appraisals for eligible employees.
Employee (CS-I Staff & Worker) completes self-appraisal and submits.
Manager reviews, rates, comments, and submits manager appraisal.
System calculates weighted final score and performance classification.
Manager may return to employee for revision, or complete.
Employee acknowledges the final appraisal with optional comments.
Manager attaches signed appraisal document. Status: Completed.

The L&D module provides a complete learning management system: course authoring, assignment, delivery, assessment, certification, and verification.

L&D Dashboard

/ld/dashboard

Learning & Development analytics: enrollment, progress, completion, and certificate stats.

Roles: Admin, HSE Manager, Training Admin, Manager

Total enrollments, in-progress, completed, and failed counts
Completion rate and average score
Course popularity ranking
Department-wise progress
Certificate issuance stats
Overdue and due-soon assignments

My Training (L&D)

/ld/my-training

Personal L&D assignments with real-time progress and learning path visualization.

Roles: All roles

Active assignments grouped by course or learning path
Real-time progress percentage from LDProgress entity
Learning path timeline visualization
Start/continue/retake course actions
Status: Assigned, Not Started, In Progress, Assessment Pending, Completed, Failed
Due date and overdue indicators
Certificate link for completed courses

Training Catalog (L&D)

/ld/catalog

Browse and self-enroll in published courses and learning paths.

Roles: All roles

Published courses with thumbnails, category, difficulty, duration
Learning paths with ordered course sequences
Self-enrollment for courses with manual enrollment enabled
Continue/resume in-progress courses
QR code generation for scan-enabled courses (supervisors)
Category and difficulty filters
Search by title or code

Course Management (L&D)

/ld/courses

Full authoring of courses, content sections, assessment questions, and settings.

Roles: Admin, HSE Manager, Training Admin, Manager

Create/edit courses with code, title, category, description, objectives
Content sections with ordered learning items (Video, PDF, PowerPoint, Image, Text, etc.)
Assessment question bank: Single/Multiple Choice, True/False, Yes/No, Short Answer, Scenario
Interactive image-based questions (click regions on an image)
Passing score, max attempts, retake settings
Certificate validity months
Video settings: completion required, min watch %, seeking allowed
Manual enrollment and QR scan toggles
Course preview modal
Publish/suspend/archive lifecycle

Assignments (L&D)

/ld/assignments

Bulk-assign courses and learning paths to employees with notifications.

Roles: Admin, HSE Manager, Training Admin, Manager

Assign single courses or full learning paths to multiple employees
Group assignments by Course + Due Date or Learning Path
Set due dates, priority (Low/Medium/High/Critical), mandatory flag
Automatic email notifications to assigned employees
Monitor assignment progress and status
Reset assignment progress
Bulk delete assignments
Filter by department, course, status
Course code/title columns for clarity

L&D Training Matrix

/ld/matrix

Matrix view of L&D course assignments across employees.

Roles: Admin, HSE Manager, Training Admin, Manager

Employees as rows, L&D courses as columns
Status indicators: Assigned, In Progress, Completed, Failed, Overdue
Progress percentage display
Filter by department and course category
Quick assignment from matrix cells

Course Player (L&D)

/ld/player/:assignmentId

Interactive course player with video, content, assessment, and automatic certification.

Roles: All roles (via assignments)

Video player with watch tracking and minimum watch percentage
Content sections with completion tracking
Assessment with timer and attempt tracking
Interactive image questions (hazard hunting, click-to-identify)
Immediate score and pass/fail feedback
Assessment review showing correct vs. selected answers
Automatic certificate generation on pass
Automatic certificate email on completion
Progress saved across sessions

Certificate Verification

/ld/verify/:certNumber

Public verification portal for certificate authenticity.

Roles: Public (no login required)

Enter certificate number to verify
Displays employee name, course, score, issue/expiry dates
Public URL: https://skills.apps-amco.com/ld/verify/<certNumber>
No login required — shareable for third-party verification

QR Scan Assessment

/ld/scan/:courseId

Mobile-friendly assessment completion via QR code scan.

Roles: Public (via QR code)

Supervisor generates QR code from catalog for scan-enabled courses
Employee scans QR on mobile to start assessment
No login required — email-based identification
Interactive assessment with immediate results
Automatic certificate on pass

User Management

/user-management

Manage app users, roles, and invitations.

Roles: Admin only

List all registered users
Assign/change user roles (admin, hse_manager, training_admin, hr, manager, supervisor, user)
Invite new users by email
Set department assignments for managers
Activate/deactivate users

Admin Panel

/admin

System configuration and feature flag management.

Roles: Admin only

Feature flags: toggle sidebar tabs live/WIP
System-wide settings
Data management tools

Module	Admin	HSE Mgr	Training Admin	HR	Manager	Supervisor	Employee
My Skills
Training Dashboard
Training Matrix
Training Records
Expired/Expiring
Employees
Training Plans
Master Training Matrix
Competency Management
Performance Appraisal
Self-Appraisal
Manager Appraisal
L&D Dashboard
My Training
Training Catalog
Course Management
L&D Assignments
L&D Training Matrix
User Management
Admin Panel

✓ = accessible ✗ = hidden from sidebar

AMCO Training & Competency System

For support, contact your system administrator.

User Guide

AMCO Training & Competency System

Table of Contents

1. Introduction & Getting Started

Getting Started

2. User Roles & Permissions

Admin

HSE Manager

Training Admin

HR

Manager

Supervisor

User (Employee)

3. My Skills Dashboard (Employee Self-Service)

Key Features

4. Training Compliance Module

Employee Training Matrix

Training Records

Expired / Expiring Trainings

Employees

Training Plans

Master Training Matrix

Competency Management

5. Performance Appraisal Module

Performance Appraisal

Appraisal Workflow

6. Learning & Development (L&D) Module

L&D Dashboard

My Training (L&D)

Training Catalog (L&D)

Course Management (L&D)

Assignments (L&D)

L&D Training Matrix

Course Player (L&D)

Certificate Verification

QR Scan Assessment

7. Administration

User Management

Admin Panel

8. Quick Reference: Role-Feature Matrix